We want our textile accessories to be useful in your daily spaces. This policy explains when and how you may request a return or exchange.
You may be eligible to return a textile accessory if it arrives with a manufacturing issue, if it was damaged in transit, or if the item you received does not match the order confirmation.
Please contact us as soon as possible after delivery, ideally within a short, reasonable period, so we can review the situation and suggest a solution.
Some products may not be suitable for return once they have been used in a way that changes their condition, such as heavy wear, exposure to moisture, or alteration. Personalized or made‑to‑measure textile pieces may also have more limited return options, which we will explain clearly before you confirm an order.
To request a return or exchange, contact us at question@clixaremsqueblen.world or use our contact form. Include your order details, photos if possible, and a short description of the issue so we can review your request efficiently.
When we approve a return, we will let you know whether we can offer an exchange, a partial adjustment, or a refund according to the condition of the item and applicable consumer protection rules. Any approved refund will be processed using the same payment method you used for the original purchase whenever possible.
In some cases, we may provide a return label or instructions for sending the textile accessory back to us. In other cases, return shipping costs may be your responsibility. We will clarify the approach in our email exchange before you send anything back.
We may update this Return Policy to reflect changes in our textile accessories collection, shipping partners, or regulations. The version date below shows when the policy was last refreshed.
Current version date: .
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